WynYo
Exchange & Refund Policy

WynYo Exchange & Refund Policy

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1. Returns and Refunds: Given the nature of our platform, focused on gift-giving, we do not offer returns or refunds. The uniqueness of each gift and the potential difficulty in returning funds make it impractical for us to facilitate returns. We encourage users to carefully consider their purchases before completing the transaction.

2. Exchange Policy: Exchanges may be possible within 7 days of purchase, provided the product is unused and undamaged and subject to merchants: the exchange policy of each merchant is the deciding factor. While WynYo encourages merchants to act reasonably and facilitate exchanges, the final decision lies with the individual merchant.

3. Merchant-Specific Policies: Each merchant on WynYo may have specific policies regarding exchanges. Users are advised to review the exchange policies of individual merchants before making a purchase. The details of each merchant's policy will be available on their respective pages or by calling the merchant directly.

4. Encouraging Reasonable Exchanges: WynYo advocates for a positive shopping experience and encourages merchants to be reasonable in facilitating exchanges when feasible. We believe in fostering a collaborative and customer-friendly environment.

5. Cancellation: Cancellation of orders is not possible once the transaction is completed. Users are advised to double-check their orders before confirming the purchase.

6. Transparency and Communication: We are committed to transparency and effective communication. Should there be any changes or updates to our policies, we will ensure that users are informed promptly.

Please be aware that individual merchants may have different exchange policies, and users are encouraged to check the specific terms outlined by each merchant. For any questions or concerns, feel free to contact our customer support team.

Thank you for choosing WynYo, and we appreciate your understanding of our policies as we work to create a positive and unique shopping experience for you. Happy gifting